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Our Use of Cookies

A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites.Cookies allow a website to recognise a user’s device and provide enhanced website functionality for the user as a result.

  1. Cookies are generated when you first visit Our Site as they tell us useful analytical information including which site you have visited from.  You can decline consent for such cookies once on our Site. However, prior to this, acceptance of such cookies is deemed to occur via implied consent as you visited. Our Site and the consent option is presented to you once on Our Site (for those landing cookies). We have a legitimate interest to gather this landing data to inform the success of our investment in online advertising, for example, as a small family run business.

  1. Cookies can be session cookies or persistent cookies. Session cookies only last for the duration of your online session and disappear from your device when you close your browser.  Persistent cookies, however, stay on your device after the browser has been closed and last for the period of time specified in the cookie.  Furthermore, persistent cookies are activated each time you visit the site that the cookie was generated by and include analytics tools.

  1. Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

  1. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for analysing website usage and trends, for example. For more details, please refer to Part 6 below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

  1. All Cookies used by and on Our Site are used in accordance with current Cookie Law.

  1. Before Cookies are placed on your computer or device, you will be shown a message requesting your consent to set those Cookies (apart from the landing cookies as outlined in Part 1. By giving your consent to the placing of Cookies (‘functional’ and ‘performance’ Cookies) you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You may also later go back into the Cookie consent options after initially consenting and change your consent preferences.

 

  1. Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown above in Part 6. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in Part 12, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

  1. The following first party Cookies may be placed on your computer or device:

Name of Cookie

Purpose

Strictly Necessary

Checkout

To facilitate checking out your stored online basket items

Yes

Account/ user log on

To enable you to set up or access an account to shop, and view purchase history, etc., if functionality allows

Yes

 

The following third party Cookies may be placed on your computer or device:

Name of Cookie

Provider

Purpose

Social media links

Facebook, Instagram, Linked In, Pinterest and Twitter

User can share updates or like/ pin items by hitting buttons to alert their own followers to items purchased, etc.

Social media advertising

Facebook, Twitter and Pinterest

Behavioural advertising tailored to a user’s preference and based on their activity

Search Engine advertising

Google AdWords, Bing Ads

Online advertising

Analytics

Google

To track user behaviour on Our Site (see table below for more detail)

Tag manager

Google

To allow site traffic to be measured as well as the impact of online advertising including social media channels

Cookie consent function

Civic

To provide cookie consent options post landing on Our Site for cookies other than strictly necessary cookies

Search bar tool

Searchanise

To provide insight into search history on Our Site

Payment

Amazon Pay, PayPal and Braintree

To collect payment data to facilitate payment to Us

Postcode prediction

See Part 14

To pre-fill address field based on a postcode

Currency prediction

See Part 14

To update the currency to a local currency based on the initial part of an IP address

  1. Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

  1. The analytics service(s) used by Our Site use(s) Cookies to gather the required information.  Information pertaining to Location information is also gained from an IP address for consumer behaviour analysis.

 

  1. The analytics service(s) used by Our Site use(s) the following Cookies:

    Name of Cookie

    First / Third Party

    Provider

    Purpose

    Visitor count

    Third

    Google Analytics

    To measure visitors to Our Site

    Visitor time on site pages

    Third

    Google Analytics

    To review and inform the impact and appeal of Our Site pages

    URL visitor came from

    Third

    Google Analytics

    Online market intelligence

    URL visitor exited to

    Third

    Google Analytics

    Online market intelligence

    Visitor behaviour on site

    Third

    Google Analytics

    To review and inform the impact and appeal of Our Site pages

    Web browser type and version

    Third

    Google Analytics

    To enable cookies to function as best they can for your software needs

    Operating system

    Third

    Google Analytics

    To enable cookies to function as best they can for your software needs

    Site traffic analysis

    Third

    Google Tag Manager

    To review and inform the impact and appeal of Our Site pages

    Impact of online advertising including social media channels

    Third

    Google Tag Manager

    To review and inform the impact of Our online marketing

  2. In addition to the controls that We provide which are accessed via the Cookie consent function, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

  1. You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

  1. We also use software to enhance Our Site’s functionality.  We use postcode prediction software to pre-fill address field based on a postcode as well as using currency prediction software to update Our Site’s currency to a local currency based on the initial part of an IP address.  Details of the software providers have not been included in the table under Part 8 for reasons of Our requirement to protect our business knowledge and security.

  1. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.